Resources

Humboldt County Health Officer Dr. Teresa Frankovich and Sheriff William Honsal will be holding a virtual press conference today, May 7, 2020, at 3 p.m. to discuss the county’s movement into Stage Two of the State’s Stay at Home order and what that means for local businesses.

Register for your own COVID 19 test at

Updated 6-15-2020

Humboldt County Public Health Officer Teresa Frankovich has updated the county's travel guide to include non-essential travel.

However, Public Health is advising county residents to refrain from visiting areas with high cases of COVID-19 and that residents who do travel should quarantine or isolate themselves for 14 days after returning to the county, as traveling increases people's exposure to COVID-19.

Check out Updated Travel Guidance here.

Public Health COVID-19 Information Line:

The County of Humboldt has added an additional community information line and email address for COVID-19. English and Spanish speakers are now available to take your calls.

Email questions to covidinfo@co.humboldt.ca.us, or call 707-441-5000.

For medical advice or testing questions, call Public Health at 707-445-6200.

CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Humboldt County Department of Health & Human Services: https://humboldtgov.org/2018/Humboldt-Health-Alert

Check out resources available via Cooperation Humboldt through this link

Humboldt and Del Norte HICAP (Health Insurance Counseling and Advocacy Program):

is up and still running, by phone appointment only at the moment as we ramp up for video meetings. Direct all Medicare and related health insurance questions to 707-444-3000, leave a message and a counselor will call within 48 hrs and set up a phone appointment. Hope you are all well

Prevention, Slowing the Pandemic:

Here is a page with the current best practices, from the Centers for Disease Control.

Feeling sick?

Your first step is probably to check out these online self-assessment tools from Mad River Hospital and Providence Health (St. Joe’s).

Humboldt County Resources:

The Humboldt County Department of Health and Human Services has several local resources available, including an email and phone hotline.

General information:

    • 707-441-5000

    • covidinfo@co.humboldt.ca.us

Medical advice, questions about testing:


Need non-emergency help? Call 2-1-1 Humboldt.

Humboldt’s local resource service, 2-1-1 Humboldt, has set up an extremely useful resource online guide with information on just about everything you need to know to weather the COVID-19 storm. The shareable Google Doc has everything from the hours of availability for food pantries to when schools are providing lunches for the kiddos to information on how to make sure you are eligible for the $1,200 stimulus check that was a part of the recent 2.2 trillion CARES Act package.

Some of the highlights from the resource guide include information on where to get low-cost internet, shopping hours for seniors, information on how to file pandemic unemployment compensation and a recommended food list that is supposed to last two weeks if someone needs to quarantine due to potential exposure to COVID-19. All of this information is also available in Spanish by calling 2-1-1.

There is also some of the key information about how to get the $1,200 stimulus check if you do not have direct deposit set up with the IRS and if you do not typically file a tax return. Here is a bulleted list made by 2-1-1 with some information about those $1,200 checks:

What will people get?

  • Single people earning below $75,000 will get $1,200

  • Married couples earning below a combined $150,000 will get $2,400

  • Parents will receive $500 for each child under age 17

  • A reduced amount will be available for individuals and couples making more than $75,000 and $150,000 respectively. But there will be no payments for individuals earning more than $99,000 or couples earning more than $198,000

What is the small print?

  • Eligibility is primarily determined by tax returns

  • NOTE: Immigrants without valid Social Security numbers and “resident alien” status will NOT receive any payment. (Resident alien status means either a Green Card or the ability to prove a “substantial presence”). This excludes people who may have filed taxes under an ITIN individual taxpayer identification number) rather than an SSN

  • Someone who did not file a tax return in 2018 (e.g. a student), must file a 2019 return to qualify

  • Individuals receiving Social Security benefits are on file with the government and payments will be based on those records

  • People who have filed income tax in 2018 and then moved, and have not yet filed for 2019, will face a delay

When will the money arrive?

  • People who have previously received a tax refund through direct deposit will receive their money first (possibly within 3 weeks)

  • People who received a tax refund through the mail will have a longer wait

  • Payments may also be hampered because the impact of COVID-19 has reduced the capacity of the IRS

Here is a link to the full Google Doc with all of 2-1-1 Humboldt’s information.

Humboldt Community Resource List 2019-10_201911011116067397.pdf

Please participate..

..in the economic impact surveys being administered by Humboldt and Del Norte Counties to track the impact of COVID-19 on our communities. This will help our counties capture more disaster relief funds.

Humboldt County Economic Impact Survey - https://hccovid19economicimpactsurvey.questionpro.com/

Del Norte County Economic Impact Survey - https://docs.google.com/forms/d/e/1FAIpQLSfFM8vhhH7HRawkufI6UlEUudS8UPLVZupWw0wDx7V78d9xGw/closedform

The purpose of this survey is to capture current, ongoing, and cumulative data on the total amount of economic losses in Humboldt County due to COVID-19. Please include your revenues and data with best guess year-to-date information at every survey submission, do not include forecasts. Please update your information on a bi-weekly bases. This survey is an electronic version of the Disaster Economic Impact worksheet for businesses. Completing this survey will provide data that will be used in the total claim submitted by Humboldt County for disaster relief. Please note that your information will be confidential and not be made public. Data will only shared between essential staff assisting the business community at this time

April 21 st 2020:

The Humboldt County Health Officer has issued a Health Order requiring the use of facial coverings to further manage the spread of COVID-19. The order will be in effect starting at 12:01 a.m. Friday, April 24, and until it is modified or rescinded by the Health Officer.

The Order states people must wear a facial covering before they enter:

  • Any indoor facility except for their own residence

  • Any enclosed space

  • Any outdoor space where individuals are unable to maintain at all times a distance of six feet from others.

For information on homemade cloth face coverings and how to properly wear face-masks visit the guidelines provided by the CDC.

March 26th 2020:

During a special meeting Thursday — held via teleconference due to the Shelter-in-Place Order — the Arcata City Council voted unanimously to adopt an ordinance which restricts evictions of tenants who are unable to pay rent due to the COVID-19 emergency.

Deadline for Second Installment of Property Taxes is April 10

The Penalty waiver process will begin after April 10 for COVID-19 related hardships

California County Treasurer - Tax Collectors are responsible for protecting the financial viability of county agencies, schools and essential services by meeting near- and long-term financial obligations. The services counties provide to local residents are dependent on the twice-yearly remittance of local property taxes.


Other Information:

PG&E SEZ: Don’t Fall For Scams — PG&E is Not Going to Threaten to Turn Off Your Power During the Pandemic

Press release from PG&E:

During the COVID-19 outbreak, Pacific Gas and Electric Company (PG&E) is alerting customers to be aware of potential scam phone calls or emails threatening to shut off power if a payment is not made.

Since the COVID-19 outbreak began, PG&E’s Corporate Security department has received several reports regarding scammers requesting payment on past due utility bills immediately with a debit card. PG&E has also seen an increase in “spoofing,” which is when the incoming call appears to come from a PG&E telephone number.

“It’s alarming that people are trying to capitalize on the pandemic and people’s fears. Unfortunately, that’s the reality with scammers. We’ve seen a steady stream of scam calls recently and are reminding customers that PG&E will never ask for personal information or a credit card number over the phone,” said James Murphy, Senior Director, Corporate Security at PG&E.

Last week, PG&E announced that in response to the COVID-19 pandemic, it has voluntarily implemented a moratorium on service disconnections for non-payment, effective immediately. This suspension applies to both residential and commercial customers and will remain in effect until further notice. Customers should assume that any threat related to a disruption in service for non-payment is a scam.

Earlier in the year, PG&E started seeing a new scam trend with the request becoming more detailed. Scammers include specific names of customers, and in some cases, guessing general dollar amounts owed. They are also disguising their true phone numbers with a caller ID that says “PG&E” or “Pacific Gas & Electric.”

PG&E takes security seriously and will actively work with law enforcement to help stop any scam victimizing customers. Anyone who has received such a call can report it immediately by calling PG&E at 1-800-743-5000 or visit www.pge.com/scams.


COUNTY SAYS: Please Stop Calling 911 With Coronavirus Questions. Do These Things Instead

Press release from the Humboldt County Joint Information Center:

Humboldt County Emergency communications centers are experiencing an extraordinary call volume related to non-emergency inquiries about the novel Coronavirus (COVID-19).

As this is a rapidly evolving situation, we understand your concerns and need for information to help protect your family. We’d like to remind the public that 9-1-1 should only be used in the case of emergency. This is to ensure that those who need immediate, life-saving help can get the attention they need without delay.

Residents who suspect they may have symptoms related to COVID-19 should:

You should call 9-1-1 if:

  • You are experiencing a high temperature and shortness of breath requiring immediate Emergency Medical Services;

  • You are reporting a life-threatening emergency.

For non-medical inquiries related to COVID-19, please contact the Humboldt County COVID-19 Information Line at 707-441-5000 or email covidinfo@co.humboldt.ca.us.

-Monday, that Fannie Mae and Freddie Mac will grant mortgage forbearance to owners of multifamily properties in exchange for suspending evictions. The move applies to all Fannie and Freddie-backed mortgages in situations where renters can’t afford to make their monthly payments due to coronavirus.

Information provided by Humboldt County Government site: https://humboldtgov.org/2018/Humboldt-Health-AlertCity of Arcata: https://www.cityofarcata.org/891/Coronavirus-InformationHumboldt County Office of Education: https://hcoe.org/Lost Coast Outpost: https://lostcoastoutpost.com/Centers for Disease Control and Prevention: https://www.cdc.gov/